Mitel MiVoice Business is a proven enterprise IP-PBX and unified communications platform designed for organizations that demand reliability, scalability, and deployment flexibility. Scaling from 5 to 65,000 users on a single unified architecture, it supports on-premises, private cloud, and public cloud (AWS and Azure) deployments — letting your business adopt cloud at its own pace without forklift migrations.
MiVoice Business delivers full PBX feature depth, built-in site survivability that keeps branch offices running through WAN outages, and native integration with MiCollab for chat, video, presence, and mobility, as well as Mitel CX for AI-powered omnichannel contact center. It supports Microsoft Teams direct routing via Mitel SBC and is available under both CapEx perpetual license and OpEx subscription models.
It is the dependable communications backbone trusted by enterprises across healthcare, finance, government, hospitality, education, and multi-site operations worldwide.
Key Highlights:
– Scales from 5 to 65,000 users on one unified platform
– On-premises, private cloud, AWS, and Azure deployment options
– Built-in site survivability keeps branches operational during WAN outages
– Native integration with MiCollab (UC) and Mitel CX (contact center)